Description
Tell me about a time when you experienced a conflict within your team. How did you approach the situation and what steps did you take to resolve it?
1. Conflict resolution : Ability to manage and resolve interpersonal disagreements constructively.
2. Teamwork : Collaboration with others to achieve a common goal, especially under tension.
3. Communication : Conveying information clearly and listening to team members to understand the conflict.
4. Emotional intelligence : Being aware of, controlling, and expressing one's emotions appropriately, and handling interpersonal relationships judiciously and empathetically.
1. Problem-solving ability : Evaluting the candidate's capability to tackle issues that arise in a team setting.
2. Team dynamics understanding : Understanding how the candidate perceives and reacts to team dynamics.
3. Stress management : Assessing how the candidate copes with stressful situations and interpersonal conflict.
4. Leadership potential : Identifying whether the candidate has the potential to lead and manage a team effectively, even without formal authority.
1. Outline the situation concisely : Give a clear and concise overview of the conflict, including key players and the setting.
2. Explain your thought process : Discuss how you assessed the situation and determined the best course of action.
3. Reflect on the outcome : Be prepared to discuss the result of the conflict resolution and what you learned from it.