Description
Describe a situation where you had to push back on a key stakeholder. What were the circumstances, and how did you handle the interaction?
1. Conflict Resolution : This question assesses your ability to address disagreements or conflicts of interest in a professional manner.
2. Communication : Your ability to convey your perspectives effectively and diplomatically is critical in such scenarios.
3. Stakeholder Management : It gauges your proficiency in managing relationships with key persons who have influence or interest in your projects.
4. Assertiveness : This situation tests your capacity to maintain your stance in a respectful and firm manner when necessary.
1. Evaluating Problem-Solving Abilities : The interviewer wants to see how you approach and solve complex interpersonal issues.
2. Understanding Adaptability : This demonstrates your flexibility and adaptability in handling unexpected or difficult situations with stakeholders.
3. Assessing Professionalism : Your response signals your professional maturity in handling sensitive conversations.
4. Judging Decision Making : The interviewer is interested in your judgment in choosing when and how to push back against a stakeholder request or direction.
1. Reflect on the impact : Consider discussing the positive outcome or the prevention of potential issues due to your push back.
2. Engage with the rationale : Explain the logic behind your decision to push back, and how you aligned it with company values or goals.
3. Demonstrate emotional intelligence : Focus on showing understanding and respect for the stakeholder's concerns while asserting your own.