Description
Can you tell me about a time when you had to manage a team member who was underperforming? What steps did you take to address the situation?
1. Leadership : The ability to effectively lead and mentor team members who may be struggling.
2. Problem Solving : Demonstrates the capability to identify the root causes of low performance and apply corrective measures.
3. Communication : Effective communication skills to provide constructive feedback and facilitate improvement.
4. Conflict Resolution : Shows experience in handling potential conflicts that may arise from addressing performance issues.
1. Assess Management Approach : To understand your methods for managing and improving team member performance.
2. Evaluate Conflict Handling : To gauge your proficiency in resolving any disputes or resistance met while addressing performance issues.
3. Seeing Leadership in Action : To observe how you apply your leadership skills to foster a productive team environment.
4. Measuring Team Development Skills : To ascertain your commitment to team member growth and performance improvement.
1. Discuss specific strategies : Mention concrete techniques you've used, such as setting clear performance goals or providing regular feedback.
2. Explain the outcome : Share the result of the steps you took, including any positive changes in the team member’s performance.
3. Reflect on your learning : Talk about what you learned from the experience and how it has shaped your management style.