Description
Describe an instance where you found it necessary to change your approach or communication style when working with an internal stakeholder. What prompted the change, and what was the outcome?
1. Adaptability : Demonstrates your ability to adjust your communication or management style based on the needs of the stakeholder or to better fit the organizational culture.
2. Interpersonal Skills : Shows your capacity to understand and work well with different personality types within the organization.
3. Emotional Intelligence : Reflects your awareness of your own emotions and those of others, enabling effective interaction and relationship management.
4. Conflict Resolution : May illustrate how you effectively handle disagreements or conflicts in a way that preserves or even strengthens workplace relationships.
1. Evaluating Flexibility : Assesses your ability to remain effective in rapidly-changing environments or when dealing with varying stakeholder expectations.
2. Understanding of Organizational Dynamics : Gauges your perception and navigational skills within the company's internal politics and power structures.
3. Team Cohesion : Considers how your actions impact team unity and morale, which are important for leadership roles.
4. Communication Strategy : Checks your capability in crafting and delivering messages in a way that is best received by different audiences.
1. Reflect on context : Think about the rationale behind altering your approach—was it due to the stakeholder’s work style, a shift in project goals, or another factor?
2. Outcome focus : Be prepared to discuss the results of your adaptation. Did it lead to a successful project delivery, improved relationship, or another positive outcome?
3. Behavioral detail : Detail the specific actions you took in modifying your style and how you determined this was the necessary course of action.